Victoria L. Southard

The purpose of this letter is to acknowledge Rocky for his superior customer service. Since the day I started picking up material at Danbro Distributors, Rocky has been compassionate, kind, professional and always thinking about others. Due to the distance I travel to pick up our material, I contact Rocky prior and give him my approximate arrival time and he always has my order waiting for me. He has even loaded my truck during his lunch break. Knowing I have to drive back to Sussex County, Delaware, Rocky offers me a drink, food or use of the restroom facility before I leave the yard. Rocky is not just a yard manager he is like family to me. Furthermore, I feel he is an asset to your company since he always puts the customer first!